GOI is a 3PL that offers transport services for bulky items. They provide the transport, installation and assembly of furnitures and appliances according to customers’ needs. They also take charge of dismantling and recycling the old ones that are being replaced.
The client requested a study of its logistic operations, flows and volumes to adequate its infrastructures to its growth plan. During the analysis phase, current logistic operation, processes and IT map were reviewed; existing infrastructures were evaluated and cost and kpi analysis allowed a prioritized proposal of improvement initiatives.
The client asked us to review their web operations with the aim of improving their processes in order to achieve greater customer satisfaction and increase sales. The client wanted a new strategic approach to their website where the commitment to e-commerce, online communication, web positioning and loyalty through social networks became its most important global marketing tool.
After analysing current warehouse processes and identifying infrastructure and equipments limitation, we used information obtained during previous project phase regarding to stock sizing and flows definition, such as volumes to be handled, mono and multi client references and logistic handling units used for picking.
The client asked us to design e-commerce operation models for food and non-food articles. These operations were designed allowing Majid Al Futtaim to be adapted according to a changing and rising demand as the e-commerce was ramping up in the region.
The client requested us the analysis and definition of infrastructures and handling processes of auxiliary manufacturing materials. For this, a study was made considering the quantity to be consumed of auxiliary material by manufacturing lot, taking into account the defined stock policies (project made for finished product).