We help answer the following questions: What services should be offered to clients? What assortment should be proposed? What service level are clients expecting? Where should orders be fulfilled? Is it required to count with own stock or vendor inventory will be enough? Is a warehouse required? What size? What…
As supply chain directors, we have designed, opened, closed, moved and outsourced warehouses to adequate logistic services to the needs of the companies we have worked for. The right investments in warehouses or distribution centres should generate competitive advantages for the company. Some key questions to be able to design…
Cloud applications allowing route optimisation and real-time tracking have proliferated since the launch of Google Maps and Waze. These technologies have simplified projects which were long and complex in years 2000-2010. To correctly address a transport project, the right combination of transport vendors and vehicles should be considered according to…
Technology innovation allows to change and accelerate many processes, generating savings and improving service levels. Simple initiatives could be to become paperless or to drastically reduce number of incoming emails to be managed on a daily basis. Additional value initiatives could include managing and tracking processes with participants from multiple…
A senior planner said that he knew when he achieved the excellence because planning department phones stopped ringing. Planning excellence shifts the paradigm from continuous fire fighting to the preparation of plans to cope with changing circumstances. The recipe to be successful in this kind of initiatives groups many diverse…
Some collaborations started with a request for a supply chain diagnostic. Symptoms can be very varied: Lack of capacity to satisfy demand. Low productivity. High costs. Too many complaints. Lack of available space... We start by understanding the current situation and the changes in context that the company is facing,…
Many companies work with different information systems connected among them through interfaces and most of them don’t work in real-time. Existing information technologies have allowed our clients to grow to their current position in the market. At the same time, they perceive their technology is a burden that prevents them…
The use of a formal process to request a proposal from operation or technology vendors include many advantages. In a search of a fulfilment vendor for e-commerce operations where we contacted 22 vendors, we found that: The annual cost of the worst option was 514% more expensive than the cheapest…
