We help answer the following questions:
- What services should be offered to clients?
- What assortment should be proposed?
- What service level are clients expecting?
- Where should orders be fulfilled?
- Is it required to count with own stock or vendor inventory will be enough?
- Is a warehouse required? What size? What processes will it handle? Does it require automation? What kind of automation?
- What technologies are required?
- How activity peak in Black Friday is managed?
- How should returns be managed?
- What indicators will be key to control the operation?
- Is it possible to subcontract the logistics? To whom?
- What is order fulfilment cost going to be?
- What is order delivery cost going to be?
For those clients on a hurry or the ones, who want to save the cost of learning from errors, we can also define the operation lay-out, required processes, equipment and technologies and make their operation start.