Douglas is an international beauty, parfum and cosmetic retail chain with German origin. It counts with more than 2.000 stores in Europe and more than 20.000 employees. In Spain, its network consists of more than 300 stores and a distribution center. All articles are supplied to stores from the distribution center.
Douglas Spain asked us to select a forecast and replenishment solution to optimize stock management increasing service levels and reducing inventory costs.The selected solution should provide coverage to the replenishment requirements for stores, e-commerce and distribution center. Although the client has an ERP, their capabilities to manage the demand are limited.
Howdazz identified 96 tools available in replenishment and stock optimization software market and, taking into account their references in fragrance and cosmetic retail, external reports and references given by The Group of already installed tools, 13 vendors were identified and evaluated. Only 6 were invited to the RFQ process were we verified their references, the satisfaction level of their implementations, and their functional capability to cover Douglas requirements.
After evaluating each tool, supported with a demo of his abilities to the client, Douglas chose the software that will allow them to manage demand forecasting and replenishment.